This website is operated by Joyfulwheeks.
Joyfulwheeks
KvK (Chamber of Commerce): 42040706
Business location: Delft, Zuid-Holland, The Netherlands
Business address: Available for legal, consumer, or regulatory purposes upon request.
Email: info[at]joyfulwheeks.com
You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website, our business, or the experience of other users.
We do our best to display our products as accurately as possible. However, colors, print placement, sizing, and minor product details may vary slightly depending on your screen, product type, and the production process.
All products are subject to availability. We reserve the right to update product information, limit quantities, or discontinue products at any time.
Many of our products are made to order especially for you after you place an order!
Because of this, cancellations, returns, and exchanges may be limited once production has started, unless required by applicable law.
So, please select your product carefully (and refer to our Size Guide) before ordering.
Please review our Return & Refund Policy for more information.
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse or cancel an order if necessary, including in cases of obvious pricing errors, suspected fraud, payment issues, product availability issues, or incorrect order information.
If we cancel an order after payment has been made, we will refund the amount paid using the original payment method, unless otherwise agreed.
Prices are displayed in the currency selected for your region or chosen on the website.
For example, customers in the United States may see prices in USD, while customers in Europe may see prices in EUR.
The final price, including any applicable taxes and shipping costs, will be shown at checkout before you place your order.
Applicable taxes, if any, will be shown at checkout before you place your order. If no VAT or tax amount is displayed, no VAT or tax is charged on the order.
We reserve the right to change prices at any time and to correct obvious pricing errors.
Payment must be completed at checkout using the payment methods offered on the website.
We may offer discount codes, reward point discounts, review coupons, gift cards, or other promotional offers from time to time.
Unless clearly stated otherwise, discounts, reward discounts, and review coupons cannot be combined with each other or with other promotions. Only one discount or promotional code may be used per order.
Review coupons may be offered as a thank-you for leaving an honest product review, for example with a photo or video. The coupon is not dependent on whether the review is positive or negative.
Discounts, reward points, and review coupons have no cash value, cannot be exchanged for money, and cannot be applied to previous orders.
Gift cards, where available, are delivered digitally by email and can be used as a payment method at checkout on joyfulwheeks.com.
Joyfulwheeks Gift Cards do not expire and can be used until the full balance has been spent. Any remaining balance can be used on a future order.
Gift cards cannot be exchanged for cash, except where required by law.
If Joyfulwheeks ever closes, we will provide reasonable notice and give customers the opportunity to use any remaining gift card balance or contact us for a suitable solution.
We reserve the right to refuse, cancel, or remove any discount, reward, coupon, gift card, or promotional benefit in cases of suspected fraud, abuse, technical error, or misuse.
We do our best to process and ship orders within the estimated timeframe shown on the website or at checkout.
Delivery times are estimates and may vary depending on your location, customs processing, carrier delays, or other circumstances outside our control.
For more information, please review our Shipping Policy.
For orders shipped outside the European Union, customs duties, import taxes, or handling fees may apply.
These charges are the responsibility of the customer and are not included in the product price, unless stated otherwise.
Our Return & Refund Policy forms part of these Terms.
Because many of our products are made to order, different return rules may apply to personalized, custom-made, and non-personalized items.
Please review our Return & Refund Policy and, where applicable, our Withdrawal Form before placing an order.
If your order arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible using our contact form or at info[at]joyfulwheeks.com.
Please include your order number, a short description of the issue, and clear photos of the item and packaging.
We will review the issue and provide an appropriate solution in accordance with applicable law. Depending on the situation, this may include a replacement, refund, or another suitable solution.
All product designs, illustrations, digital files, graphics, product images, branding, logos, text, and visual content on this website are the property of Joyfulwheeks or used with permission.
You may not copy, reproduce, modify, distribute, resell, upload, print, manufacture, or use our designs or content for personal or commercial purposes without prior written consent.
Any unauthorized use of our intellectual property may result in removal requests, copyright claims, legal action, and/or claims for damages.
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
We are not liable for indirect, incidental, or consequential damages, except where liability cannot be excluded under applicable law.
Nothing in these Terms limits any mandatory consumer rights, statutory rights, or legal protections that apply under applicable law.
If you have a complaint, please contact us.
We will do our best to respond and resolve the issue as quickly and fairly as possible.
These Terms are governed by the laws of The Netherlands.
If you are a consumer, this choice of law does not limit any mandatory rights you may have under the consumer laws applicable in your country of residence.
We may update these Terms of Service from time to time.
The latest version will always be published on this page. Changes do not affect orders that have already been placed, unless required by law.
If you have any questions about these Terms, please contact us at:
Joyfulwheeks
Email: info[at]joyfulwheeks.com or use our contact form.
KvK (Chamber of Commerce): 42040706
Registered in: The Netherlands