Shipping policy

Processing Time

We do our best to get your order on its way as quickly as possible!

Orders are usually processed within 2–5 business days, after which they will be shipped.

Estimated Shipping Times

Europe: 3–7 business days after your order has been processed.
Worldwide: 5–14 business days after your order has been processed.

Shipping Costs

Shipping costs depend on your delivery location and the products in your order.

The exact shipping cost will be calculated and shown at checkout before you place your order. Some products or destinations may have different shipping rates.

You will always be able to review the total cost before completing your purchase.

Customs & Import Fees

Our products are made on demand and may be fulfilled from different locations depending on your delivery address.

For international shipments, customs duties, import taxes, VAT, or carrier handling fees may apply depending on the destination country and the fulfillment location. These charges are not included in our prices or shipping rates unless stated at checkout, and are the responsibility of the customer.

Delivery Information

Shipping times are estimates and may vary depending on your location, customs processing, quality inspection delays or carrier delays.

Please check the tracking information which should be available to you. Please allow 2-5 business days for your order to be processed, made, inspected, and packaged before receiving your shipment and tracking information!

Alternatively, you can dowload the official Shop app and track your orders there! You will find the link to this app in the e-mail you receive. Please always double check whether the link is genuine.

The Track your order page can also be used to view the status of your order!

If your order is delayed or you have any questions about your delivery, please contact us and we’ll be happy to help!

Contact

Joyfulwheeks
Email: info[at]joyfulwheeks.com
KvK (Chamber of Commerce): 42040706
Registered in: The Netherlands